Digipacks are very important when promoting a product such as a CD as it allows an artist/music company to creatively and engage their customers/listeners through aesthetically pleasing imagery.
Digipacks have pros and cons:
They look nice, and many bands and labels like to use them for aesthetic reasons.
The three section digipack sleeves opens up more design options because there is more room. However, they're more expensive than traditional liner notes and jewel cases.
Digipacks don't crack like jewel cases do, but they will rip and eventually the paper begins to peel apart and separate.
The trays in digipacks break much more often then in jewel cases. There's not as much protection since the outer portion of made of paper, so the teeth that hold the CD in place crack and fall out easily.
When the teeth of the tray does break in a digipack, the CD falls out of the bottom of the digipack, because unlike jewel cases, there is nothing to hold it in.
Digipacks can be more environmentally friendly than jewel cases because they can be made of recycled paper - however, they aren't always in fact made in this way.
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